1 Introduction & Scope of Policy
Welcome to okay paji. This Privacy Policy ("Policy") explains how the okay paji platform — website okaypaji.net, mobile app, and all related services — how your personal information is collected, used, stored, and kept secure.
By using okay paji's services, you are considered to have accepted this Privacy Policy. We believe transparency is the foundation of trust, which is why we explain our data collection and usage practices in clear, straightforward terms.
This policy is prepared in accordance with applicable data protection laws in Bangladesh and international standards. If you have any questions about this policy, please contact our support team.
2 What information we collect
Okay paji collects only the information that is necessary. Collecting unnecessary or excessive data goes against our principles. Below is a breakdown of the types of information we collect:
| Data Types | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Identity verification and age confirmation |
| Contact Information | Mobile number, email address | Account registration and communication |
| Financial information | Mobile banking number, e-wallet details | Payment Processing |
| Technical Information | IP address, device information, browser type | Security & Fraud Prevention |
| Usage Data | Game history, login times, and platform activity | Service improvement and responsible gaming |
| Location data | Country, city (approximate) | Ensuring regional service availability |
We collect information directly from you (registration forms, contact), automatically (cookies, log files), and through third-party verification services. In each case, the purpose of collection is specific and limited.
3 How your information is used
Okay paji uses your information only for the purposes listed below. Your data is never used for any unauthorized purpose.
- Account management: Ensuring secure registration, login, and account safety
- Service Delivery: Gaming, payment processing, and technical support
- Identity Verification: Age verification and anti-money laundering
- Contact: Important notifications, service updates, and promotional offers
- Security: Detecting fraud and maintaining platform integrity
- Legal obligations: Meeting regulatory requirements and maintaining records
- Service Improvement: Analyzing user experience and improving the platform
- Responsible Gaming: Detecting unusual gaming patterns to assist members
5 Cookies & Tracking Technologies
Okay paji uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your experience.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential cookies | Login sessions, security, platform functionality | Deleted at end of session |
| Functional Cookies | Language preferences, theme settings, personalized experience | Up to 30 days |
| Analytics Cookies | Usage pattern analysis, service improvement | Up to 90 days |
| Security Cookies | Fraud detection and unusual activity monitoring | As required |
You can manage cookies through your browser settings. However, disabling essential cookies may prevent some okay paji services from functioning properly.
6 Data Protection Methods
Okay paji employs industry-leading technology and practices to protect your personal information. Our security framework operates on the following layers:
- SSL/TLS Encryption: All communications on the website and app are encrypted
- Data Encryption: Stored sensitive data is protected with AES-256 encryption
- Two-Factor Authentication: Two-factor authentication for account access
- Regular Security Audits: Periodic reviews by third-party experts
- Access controls: Only authorized personnel may access specific data
- Firewall & Intrusion Detection: Real-time threat monitoring system
- Secure Data Centers: Servers secured with physical and digital safeguards
7 Your data rights
As an okay paji member, you have important rights regarding your personal information. We respect these rights at all times.
- Right to Access Your Data: You have the right to know what information we hold about you
- Right to Rectification: You may request corrections to any inaccurate or outdated information
- Right to Erasure: You can request that your data be deleted under certain circumstances
- Right to Restrict Processing: You can request to restrict the processing of your data in certain circumstances
- Right to object: You can opt out of marketing communications at any time
- Right to Data Portability: You may request your information in a structured format
To exercise these rights, please contact our support team. We aim to respond within 30 days. Complex requests may take longer, and we will keep you informed if that is the case.
8 Data Retention Period
Okay paji retains your information only for as long as necessary. Retention periods vary by data type, as outlined below:
- Account information: For the duration of the account and 5 years after closure
- Financial transaction records: Minimum 5 years as required by law
- Communication Records: Support conversations for up to 2 years
- Gaming History: Up to 3 years after account closure
- Log Files: Up to 90 days for security purposes
- Marketing Preferences: Until you change it
Once the retention period ends, data is securely deleted or anonymized. Certain information may be retained longer due to legal obligations.
9 Protection of Minors and Underage Users
Okay paji strictly Not intended for anyone under 18 years of age. We do not knowingly collect any personal information from minors. Our policy on minor protection:
- Age is verified at registration, and users under 18 are not permitted to register
- If any member is found to be a minor, their account is immediately suspended and their data deleted
- If parents believe their child is using okay paji, please contact support immediately
- We encourage the use of parental control tools to protect minors
10 Contact & Policy Updates
For any questions, requests, or complaints regarding this Privacy Policy, please contact our support team. We are always ready to assist you.
Support: 24 hours a day, 7 days a week — assistance available in Bengali
Okay paji reserves the right to update this Privacy Policy at any time. Members will be notified of significant changes in advance via email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.